Get help
Contact support
If something isn't working the way you expected, send us a support request without including sensitive employee records, secrets, or access links.
Submit a support request
The fastest way to get help is to use the support form on this page so your request goes straight into our support queue.
- Your business name
- What you were trying to do
- A screenshot only if it does not show sensitive employee data, tokens, or access links
We typically respond within 1 business day, and often much sooner.
Prefer email for a general question? You can reach us at hello@vanahr.com. Do not send SSNs, tax IDs, banking details, documents, passwords, cookies, tokens, access links, or raw onboarding records by email.
Getting started help
If you're setting up VanaHR for the first time and want help configuring:
- onboarding packets
- required documents
- employee workflows
Use the support form or send a general setup question by email. Sensitive onboarding records belong in the secure onboarding workflow.
What to expect
- Real humans will read and respond to your message
- We'll help troubleshoot anything that isn't working
- If something is broken on our side, we'll fix it as quickly as possible
Need help?
Tell us what you need.
Real people support VanaHR. If something isn't working, we'll help.